About Membership

What are the criteria to join as a member?

To be eligible, you must:

1. Have a valid driver's license
2. Have a minimum of one year of driving experience
3. Be at least 21 years old and below 65 years old
4. Be a Singaporean, or a PR, or an employment pass holder
5. Have had no violations and/or accidents in the past 3 years

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Do you have different types of memberships?

Yes, we have the following membership programmes to cater to members’ different travel needs:

1. Individual Membership- are for individuals who want to join WhizzCar on a yearly basis
2. Household Membership - those wanting to share with family members
3. Trial Membership – for people who want to try WhizzCar for 2 months
4. Corporate Membership - are available to organisations of all size

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How can I cancel my membership?

WhizzCar membership is based on an annual commitment scheme (min of 12 months). (1st year and upon automatic renewal)

You can cancel your membership by giving us a minimum of one-month advance written notice prior to the expiry of your membership. Return your Smart Card / Key Fob to the head office to have your deposit refunded to you within 60 days.

Note: Failure to give the minimum notice, membership will be subject to automatic renewal for a minimum of one year where membership fee can be paid either on monthly or annual basis. In the event of early termination, there will be no prorated refund of paid annual membership fee. In case of monthly payment, the security deposit will be used to offset any shortfall in the membership fee.

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How will my membership be terminated or revoked?

We ask that members treat our cars and other members responsibly. Any member who lets an unauthorised person to drive our cars or who repeatedly violates the rules and regulations can have their membership terminated.

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What keeps non-members out of WhizzCar spaces?

All WhizzCar parking spaces will have signs posted indicating that the space is reserved for WhizzCar only. Any violator who parks in those lots will have their vehicle clamped. On a rare occasion that a member arrives at WhizzCar parking lot and finds that it is taken they are to park as close to the lot as possible and call our 24-hour assistance hotline at 6741 5828 immediately.

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Can I make a one-way trip reservation?

No, we offer round-trip services and reservations only. WhizzCar and your fellow members rely on you to return the car promptly at the end of your reservation to the same parking location.

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Can my spouse or family members use my membership?

Membership and privileges are NOT transferable. Use of a WhizzCar by an unauthorised driver is a serious violation of the Terms and Conditions of Membership. Non-members are strictly forbidden to drive our vehicles. An enforcement of this rule is immediate termination of your account and membership privileges. Insurance coverage is not extended to unauthorised drivers, i.e. for your safety and the safety of your family and friends, do avoid allowing others to drive our vehicles. We do offer discounts for household membership if you would like to share an account with your family.

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