About Usage of Cars & Parking
- What kind of cars do you offer?
- Is a car going to be available when I need it?
- Can I have access to any vehicles in all sites?
- What if the car reserved is not in the parking space?
- Can I drive a WhizzCar to West Malaysia?
- What happens if I return the car late?
What kind of cars do you offer?
To cater to members’ different travel needs, we have a wide range of vehicles ranging from compact to luxury sedans and MPVs. We have chosen them because of their reliability and their excellent record for environmental friendliness, safety and low maintenance. To give you more choices, we expect to add more models to our fleet in the near future.
Is a car going to be available when I need it?
The availability of vehicles is an important concern of ours as much as it is with our members. Our reservations system allows you to make a reservation as little as 1 hour in advance. We will have enough cars for all of our members and will add more cars as more Whizzers join us. If you know you will need a car at peak times, please try to reserve your car a few days in advance to avoid disappointment; a little planning will help you. If one of our cars is not available, you may contact Popular Rent A Car for special car rental discount only for Whizzers.
Can I have access to any vehicles in all sites?
Yes, you can use WhizzCar at any WhizzCar locations but you have to collect and return the car at the same site.
What if the car reserved is not in the parking space?
This should not occur. If a car is not present, contact WhizzCar immediately and we will make every effort to locate and direct you to a nearby car. We expect all members to take the privilege of membership seriously. Any member acting irresponsibly and repeatedly violating membership rules (i.e. not returning the car to the reserved lot on a timely basis) will risk membership termination.
Can I drive a WhizzCar to West Malaysia?
Yes, prior notification is required to ensure that your journey in Malaysia is taken care of. There is a surcharge on the time rates (minimum 30% based on 24 hours plan). Please refer to the terms and conditions for Malaysia usage.
What happens if I return the car late?
Please return your car on time. This is a courtesy that we insist members extend to one another. Late returns are a major inconvenience to other members. We understand you can't always predict traffic and we do suggest you make reservations carefully. Also, if you are going to be late you should contact us immediately at 6741 7666 to extend your reservation to avoid penalties. This isn't always possible, particularly if another member has a reservation immediately following yours. Members will be liable for a penalty plus excess hour charges. Please refer to the Member's Handbook for details.