About Maintenance
- Who refuels the cars?
- Who cleans the cars?
- Who takes care of the car maintenance?
- Are the cars in good operating condition?
Who refuels the cars?
We request that members refuel the car on our account, if the petrol tank is below one-quarter (1/4) tank prior to returning the car. A Speedpass for refueling which is attached to the car key will be placed in each car. The Speedpass should not be removed from the car keys and should be returned to its location so that the next member can find it easily. We expect all of our members to take this responsibility seriously and to be considerate of fellow members. Please note that the Speedpass system is not available in West Malaysia. Whizzers traveling into West Malaysia are required to pay for the petrol on their own account. There will be no reimbursement. Please read instructions on using the Speedpass for refueling in the Member's Handbook or at the back of the damage status form found in the glove compartment.
Who cleans the cars?
WhizzCar’s maintenance crew will clean the cars on a regular basis. Our members are expected to contribute towards the cleanliness of our vehicles by removing their belongings and any trash after their use. Vehicles should be returned with its condition being the same as it was before pick-up. If a car is dirty, we would appreciate it if Whizzers inform us. We will make every effort to keep our cars in pristine condition.
Who takes care of the car maintenance?
Our Operation Division is responsible for handling all minor car maintenance such as oil change, brake and tires inspections on-site. For other required maintenance, cars will be taken out for service and repaired. To prevent any inconvenience to our members, cars will be returned to parking locations, as quickly as possible.